Support
Knowledge Systems provides 24/7 technical support, onsite support, implementation services and training. We are dedicated to providing quality and timely support through our customer support team, trained Drillworks analysts and our geoscience team.
Customer Support Site
Current Drillworks customers should register to receive a Support Site Login and Password. This Login allows access to our Customer Support Site that includes:
- Drillworks and Pressworks software downloads
- Problem report submission
- Frequently Asked Questions
- Software usage tips
- And more
Our goal is to provide expert support for current customers using Drillworks and Pressworks software technology by ensuring an efficient and accurate response to all calls.
If you have a problem, we ask that you do the following:
- Login and submit a Problem Report
- Contact us
Contact
Business Hours: 8:00 AM-5:00 PM CST
Phone: (281) 243 - 4300 option 9.
Fax: (281) 243 - 4399
Email: support@knowsys.com